Job ID# 67468
Senior Technical Support Manager
In this role you’ll balance hands-on technical support with management duties like budgeting, reporting, and team oversight.
Key Qualifications:
- Experience with Microsoft 365 Enterprise or MS Azure Admin
- Expertise in network, PC, and server systems (Windows Server 2012/2016/2019, Windows 10)
- Knowledge of Microsoft Azure Services, Active Directory, and Group Policies
- Working knowledge of cloud computing, including Microsoft Azure infrastructure
- Hands-on experience with VMware ESX, vCenter, iSCSI SANs, and hardware/software troubleshooting
- Strong understanding of data management and system protocols (TCP/IP, SSL, SSH, DHCP, DNS)
- Experience documenting and maintaining configuration and process information
This role requires someone who can balance technical tasks with leadership responsibilities in a growing office environment.